Cancellation
- How can I cancel my order?
- Why was my order cancelled?
- How will I get a refund for an item I cancelled?
- Can I cancel part of my order?
- Can I cancel my order any time before delivery?
- Why can’t I cancel a particular item?
How can I cancel my order?
Go to My Orders and tap on order you wish to cancel. Click
on CANCEL button.
Cancellation is not allowed if the order has been shipped.
Why was my order cancelled?
If you cancelled your order, the status would show as Order Cancelled. In rare scenario, if Snapdeal cancels your order, the cancellation reason will be mentioned on the Order details page & if you have made pre-payment for the item, we will refund your money back.
How will I get a refund for an item I cancelled?
If you’ve already paid for your order, we will refund the money in the original mode of payment.
You can also check the status of your refund by clicking “Track Refund” below.
Can I cancel part of my order?
Yes, if you placed
an order with many items, you can cancel delivery for each of them. But if it
is part of a combo or clubbed with another item, the entire set/combo will be
cancelled. Go to My Orders and tap
on order you wish to cancel. Click on CANCEL button.
Cancellation is not allowed if the order has been shipped.
Can I cancel my order any time before delivery?
Yes, you
can. Go to My Orders and tap on order you
wish to cancel. Click on CANCEL button.
Cancellation is not allowed if the order has been shipped.
Why can’t I cancel a particular item?
You might have ordered a non-cancellable product (e.g automobile) or you have already requested for cancellation. We will work on your request, you need not cancel it again. Also if you have placed a cash on delivery order, you can’t cancel the order till the order gets verified or order has been shipped.